Shipping policy

Order processing

In-stock items ship the same or next business day (Monday–Thursday). Made-to-order items typically ship within 2–4 weeks. If your order will take longer, we'll email you.

 

Shipping methods & rates

We ship via USPS, both within the United States and internationally. Shipping cost is calculated at checkout based on order weight and destination.

 

Delivery times

Once shipped, domestic orders generally arrive within 2–4 business days; international transit times vary by destination. A tracking number is emailed to you when your order ships.

 

International shipping

We ship internationally. International customers are responsible for any customs duties, taxes, or fees charged by the destination country.

 

Questions

Email thejacks@jacksrbetter.mom or call 215-220-4042 and we'll help track down your order.